![]() Goods which have been partially or entirely disassembled, physically altered, permanently installed, affixed, attached, joined or added to blended or combined with, or embedded within, other goods or property (including changing plugs, extending cords, or unscrewing any fastener Goods we do not ordinarily stock and have been purchased by way of special order will only be replaced if defective Goods which are not inherently unsafe, there is no material defect in the goods, or the goods have failed while being used contrary to instructions or not for the indicated intended purpose ![]() Hill's is 100% guaranteed for quality, consistency and taste, or your money back.Īre any goods excluded from this return and refund policy?īy law, the goods we exclude from the returns and refund policy are: This includes, but is not limited to, loss of income, loss of revenue, or any travel expenses. We will not be held responsible for any costs that may be incurred by you as a result of returning the product. Coastal Pets will not be liable to collect the goods from you that have been delivered to you for any reason whatsoever. ![]() Should you wish to return any item purchased that is qualified and approved to be returned, please log a service email to us on with the original invoice and all the packaging and accessories. You will also be required to present the original invoice.ĬAREFULLY READ THE INDICATIONS OF PURPOSE AND OTHER NOTICES TO FAMILIARISE YOURSELF WITH THE USE FOR WHICH THE GOODS ARE INTENDED BEFORE PURCHASING THEM However, where we choose at our sole discretion to accept such returns and refunds out of goodwill, such goods must still be in their original condition and packaging and may not have been used. In the event of consumers wanting to return goods because they have changed their minds or purchased the incorrect product due to an error or mistake on their part, we are not obliged by law to accept returns and refund monies. Returns in case of Change of Mind or Mistake by Consumer Our business is run in compliance with the Consumer Protection Act and our exchange and refund policy is therefore based on it. ![]() Coastal Pets endeavors to bring you high quality, economical products at the best level of service possible. ![]()
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